Terms of Service

• Class CRM is a cloud-based customer relationship management and business management platform designed to help educational institutes, coaching classes, training centers, and other organizations manage leads, students, communication, payments, tasks, and related business activities.

• You must have the legal capacity to enter into these Terms and use the Class CRM services.
• If you are using Class CRM on behalf of an educational institute, company, organization, or other entity, you confirm that you have the authority to accept these Terms on its behalf.

• To use certain Class CRM features, you may be required to create an account.
• You agree to provide accurate and complete information, keep your account information up to date, maintain the confidentiality of your login credentials, take reasonable steps to prevent unauthorized access, and notify Class CRM promptly if you suspect unauthorized access or security issues.
• You are responsible for activity conducted through your account unless it results from circumstances beyond your reasonable control.

• Certain Class CRM features and services may require a paid subscription.
• By purchasing a subscription, you agree to pay the applicable fees displayed at the time of purchase.
• Subscription prices, plans, features, billing periods, and other commercial terms may be changed from time to time. Changes will generally apply to future purchases or renewal periods unless otherwise stated.

• Class CRM offers a 7-day refund period for eligible purchases.
• Customers may request a refund within 7 days from the date of purchase by contacting hello@classcrm.in.
• Refund requests are subject to the conditions described in our Refund Policy.

• You agree to use Class CRM only for lawful and legitimate purposes.
• You must not use the platform for illegal activities, attempt to gain unauthorized access, interfere with or disrupt the operation of the platform, upload malicious code, abuse or scrape the service, send spam or unlawful content, violate the rights of others, or use Class CRM in a manner that violates applicable laws or regulations.

• You retain responsibility for the information and content that you enter, upload, import, or otherwise provide through Class CRM.
• You represent that you have the necessary rights, permissions, and lawful basis to collect, store, process, and use such information.
• You are responsible for ensuring that your use of personal information, including student, parent, employee, lead, and customer information, complies with applicable privacy and data-protection laws.

• Class CRM may process information as necessary to provide and improve its services.
• Our handling of personal information is also governed by our applicable Privacy Policy.
• While we implement reasonable security measures, no internet-based service can guarantee absolute security.

• Class CRM may integrate with third-party services, including communication platforms, payment gateways, advertising platforms, analytics services, and other external applications.
• Your use of such third-party services may be subject to separate terms and policies established by those providers.
• Class CRM is not responsible for the availability, performance, policies, pricing, or changes made by third-party services.

• Class CRM and its associated software, website, design, branding, logos, content, features, functionality, and technology are owned by or licensed to Class CRM and are protected by applicable intellectual property laws.
• You may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or create derivative works from Class CRM without prior written permission, except where permitted by applicable law.

• We aim to provide reliable and continuous access to Class CRM. However, we do not guarantee that the service will always be available, uninterrupted, secure, or error-free.
• Service interruptions may occur due to maintenance, upgrades, technical problems, third-party failures, internet issues, security incidents, or circumstances beyond our reasonable control.

• Class CRM may suspend or terminate an account if the user violates these Terms, the account is used for unlawful or abusive activities, the user attempts to compromise the platform, required payments are not made, or suspension or termination is necessary to protect Class CRM, its users, or third parties.
• Users may also stop using the service or request account cancellation in accordance with the applicable account and subscription procedures.

• Class CRM is provided on an 'as available' and 'as is' basis to the extent permitted by applicable law.
• We do not guarantee that the service will meet every user's specific requirements, operate without interruption, or be completely free from errors.

• To the maximum extent permitted by applicable law, Class CRM shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.
• This includes, where legally permitted, loss of profits, business opportunities, data, revenue, or business interruption.
• Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

• Class CRM may modify these Terms from time to time to reflect changes in our services, business practices, legal requirements, or other circumstances.
• Updated Terms will be published on this page with a revised effective date. Continued use of Class CRM after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by law.

If you have any questions regarding these Terms of Service, please contact us: