Refund Policy

• Class CRM offers a 7-day refund window from the date of purchase for all subscription plans.
• If you are not satisfied with the platform, you may request a full refund within 7 days of your original payment.
• Refunds are only applicable to the most recent subscription charge and cannot be claimed for previous billing cycles.

• Send a refund request to hello@classcrm.in with the subject line "Refund Request – [Your Institute Name]".
• Include your registered email address, institute name, transaction ID, and reason for the refund.
• Our billing team will review your request and respond within 2 business days.

• Refunds apply only to payments made directly through Class CRM billing channels.
• Payments made via third-party resellers, partners, or custom enterprise agreements are subject to the respective partner's refund terms.
• Refunds are not available for accounts that have violated our Terms of Service or engaged in fraudulent activity.

• Approved refunds are processed to the original payment method within 7-10 business days.
• Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
• You will receive a confirmation email once your refund has been initiated.

If you have any questions about refunds, eligibility, or billing, please contact us at hello@classcrm.in. Our team is happy to help and usually responds within 1-2 business days.